The People of Lippert-Olson Funeral Home
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(NFDA President R. Doggett Whiteaker, Jr.
presenting James M. Olson the Pursuit of Excellence Eagle
Award)
The Lippert-Olson Funeral Home of Sheboygan received the 2004 National Funeral Directors Association (NFDA) Pursuit of Excellence Eagle Award.
This mark of excellence honors firms for their outstanding community service, professional integrity and dynamic public relations programs.
This is the third year in a row that the Lippert-Olson Funeral Home was bestowed this honor. It is the only three time recipient in Sheboygan County and one of four in the state who where presented with the Pursuit of Excellence Eagle award during the 2005 NFDA Convention & Expo in Chicago, IL.
"The Pursuit of Excellence program is the premier standard for funeral service excellence. Funeral homes that achieve this special recognition are raising the bar when it comes to community involvement and providing families with quality care," said NFDA Chief Executive Officer Christine Pepper.
To achieve recognition in the Pursuit of Excellence program, a funeral home must meet quality service criteria in nine categories of achievement. The categories include: education, compassionate service, technical skills, community and professional service, library or media resources, professional development, in-house training, and public and community relations.
NFDA is the leading funeral service association, serving more than 20,300 funeral directors who represent more than 12,200 funeral homes in the United States and other countries. From its headquarters in Brookfield, WI, and its Advocacy Office in Washington, DC,
NFDA provides advocacy, education, information, products and services to help members enhance the quality of service to families.